Speak to Doctor Online - Integrative Medicine (Online Consultation)

 Integrative Medicine includes Traditional Chinese Medicine and Western Medicine.

We bring our specialist to you,
wherever you are via video calls.
It saves time and at your convenience 

Benefits of Online Integrative Medicine Consultation

• Cost and Time Saving - Spend less time on waiting in line and save on travel
• Convenience - Medication delivered to your doorstep. Especially during this pandemic period.
• Secure & Private - Your privacy and medical records are protected and secured.

Skip The Travel!
Consult with a Doctor Online

STEPS

1. Choose the appointment date and time at https://calendly.com/aimhealthcare. Please choose zoom for online consultation

2. Proceed with payment with Add to Cart here and indicate your booked appointment date

3. Our team will send you the consent form and zoom meeting link.

4. A Doctor will admit you for your session

5. For medication (If required) will be delivered to your doorstep.

OUR DOCTORS

Dr Kong Why Hong - https://ielder.asia/pages/about-dr-kong-why-hong

FREQUENTLY ASKED QUESTIONS (FAQ)

1. Why is the Telemedicine (Online consultation) recorded?
   The consultation is recorded for future reference to safeguard both Doctors/TCM practitioners and Patients confidentially. This is mentioned in the consent form that was agreed prior to accepting the telemedicine service.
   
   
2. What is the payment method?
   All payments can be made by iElder portor or by JomPay or Online Transfer.
   
   
3. Is the medication prescription delivery service provided by AIM Healthcare/Poliklinik Perdana?
   Patients can request for delivery of your medications to your home address.
   
   
4. Can Telemedicine consultation service be conducted through hand phone?
   Yes. You can access the service through any mobile gadgets that have a camera & speaker functionalities via zoom.
   
   The consultation is recorded for future reference to safeguard both Doctors/TCM practitioners and Patients confidentially. This is mentioned in the consent form that was agreed prior to accepting the telemedicine service.
   
   
5. Can I request for a rescheduling?
   Yes. Patients can request for a rescheduling of appointment before the consultation session starts. In case of the appointment needed to be rescheduled by the doctor/TCM practitioner because of an emergency case, patients will be notified by the Clinic Receptionist through phone call. Patients will be given options to reschedule to other agreed dates.
   
   
6. How long is the Telemedicine consultation session with the doctor?
   Depending on the case condition presented to the doctor/TCM practitioner, the consultation session would usually take about 15 to 30 mins.
   
   
7. Will it be a reminder sent to me prior to my appointment?
   Yes. An email reminder will be sent to you to notify you on the appointment date.
   
   
8. Should the doctor/TCM practitioner cancel or reschedule the appointment last minute due to an emergency call-up?
   We will call you asap to reschedule the appointment. If you are not able to change the appointment date. The payment will be refunded via online transfer within 5 working days from the date of cancellation.
   
   

1. 什么是远程医疗（在线咨询）？
远程医疗是一个在线平台，让患者可以选择与医生/中医执业者联系，进行咨询。

2. 谁有资格申请远程医疗（在线咨询）？
远程医疗（在线咨询）服务仅适用于已经在我们中心护理下的 AIM Healthcare/Poliklinik Perdana 的现有注册患者。由于远程医疗（在线咨询）被认为是对患者的持续护理服务。

3. 为什么我需要远程医疗（在线咨询）服务？
远程医疗（在线咨询）最适合因任何原因无法离开家但仍希望与我们的医生/中医执业者取得联系的患者。远程医疗（在线咨询）是通过 Google Meet 应用程序提供的，该应用程序允许您在确认预约后在约定的时间从任何地方咨询您的医生/中医执业者。

4. 我需要一个电子邮件帐户来预约远程医疗（在线咨询）吗？
患者必须拥有有效的电子邮件帐户才能成功预约。远程医疗咨询将通过视频会议工具（即 XZoom Meet）通过预约日历进行。

5. 在咨询医生/中医执业者之前是否需要一份患者同意书？
在启动远程医疗（在线咨询）之前，您需要填写一份同意书。
是否可以允许患者的合法近亲属代表患者请求远程医疗（在线咨询）服务？
可以的。如果患者不能这样做，则允许亲属或法定监护人代表患者提出请求。

6. 远程医疗（在线咨询）服务是否收费？
远程医疗服务向医生/中医执业者收取最低的前期咨询费用，但如果需要处方药，费用将另行收费。该服务的预付款为 RM80。所有费用应在远程医疗服务预约前支付。