Up to a point, I was quiet impressed on your delivery services. As I called and enquired with the sales person about the estimate day of my arrival of purchases which I received a replied saying that the products reached my home on Saturday of the week or early of next week. However, the products had arrived on the exact day which had out of my expectation. But, I would like to have a little bit comment on your packaging. You guys had stuff in a thicker bubble pieces of one box, does that mean another box will not need any protections?
That's all my comment.
Thank you very much.
5 Stars- Very Good
i elder is one of the best
Your staff are nfriendly.As a customer I expect your staff to be more polite and responsive when i had questions
The products are high quality and the team that sent the bed were very helpful
The products are high quality and the team that sent the bed were very helpful
Stable and steady. Despite looking heavy and solid it is quite easy to manuveour. My husband who was striken with stroke approves of it.
Very helpful and responsive team
I contacted iElder to arrange a home hazard assessment after my father, who is over 75 years old, suffered a fall that resulted in a broken hip. While he was recovering in hospital following surgery, it became clear that our home needed to be properly prepared to ensure his safety and comfort upon his return.
Despite the short notice, iElder was highly accommodating and responsive. They promptly organised the assessment and provided the necessary expertise, guidance, and practical recommendations to address potential hazards and meet our specific requirements. Their support during this critical time was greatly appreciated.
Great service. Good product
The shipping took quite sometime.
5 Stars- Very Good
Staff are Knowledgeable on products and able to recommend the best suited products to me and my family. They asked in details of our needs, then showed and demonstrated on to use it. Also told us to refer back to them if we need any assistance.
from enquiry stage to ordering and delivery of our adjustable bed order, everything went smooth and handle professionally by the teams from iElder. thanks Ms Olivia especially for your service and dedication.