Rental

Rental Refundable Deposit Information
Please note that a 2% processing fee will be charged for credit card payments. To avoid this fee, you may choose to pay by bank transfer.
Bank Transfer Details:
Bank: Public Bank
Account Name: Asian Integrated Medical Sdn Bhd
Account Number: 3178738905
If you choose to pay by credit card, the 2% fee will be deducted from your deposit upon refund.
- Rental of equipment is chargeable on a monthly basis. A full month's payment will be charged even in the case of a partial month's rental.
- Rental charges must be paid within the first 3 days of each rental month.
- Any late payments or failure to make payment will result in the reclamation of the product and a forfeit in deposit.
- To cancel or stop a rental service, simply contact our staff via e-mail at healthcare@ielder.asia or by WhatsApp to +6012 300 5592.
- The rental period is considered terminated based on the date and time of the e-mail or WhatsApp message received by our staff.
- A collection team will come to inspect and re-collect the item within 7 working days. If any damage is found on the item, the cost will be deducted from the deposit.
- If there is no damage to the item, a full deposit will be refunded after collection within 7 working days and you will receive notification via email. Kindly provide your bank account number and state the order number to billing@ielder.asia or whatsapp your bank account number to +60123005592
- The customer is responsible for the careful and proper use of the rental equipment. Any damage to the product during the rental period falls under the responsibility of the customer.
- In case of a lost item during the rental period, the customer shall pay the full cost of the lost equipment at the current prevailing market value.
- iElder shall not be liable for any incident or injury. whether by negligence or otherwise relating to the use of equipment.
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